I did a blog search on “issues in HR” the other day and the results were much as I suspected. The big issue that came up time and again was finding key talent. My own experience indicates that recruiters are, in fact, leading the way for adoption of social media in the HR world.
But let’s look at this a little deeper…
Let’s say an organization does a great job of finding the best talent by virtue of their excellent use of social networking. Now they have all of these hot new hires, what next? Once inside the organization, your “leaders of the future” are typically faced with a very traditional, hierarchical organization. If this “hot new talent” is buried under bureaucracy and fighting turf wars, is the organization really making the best use of their abilities.
Come to think of it, maybe we had the right talent on board all along, it was just inaccessible due to the prevailing culture. So let’s take a look at that culture (that is so prevalent in most organizations today).
In almost every organization I am familiar with the things that are rewarded include:
- Performance (beating your peers)
- Expertise (hording information)
- Managing (telling others what to do)
Very seldom do I see sharing, collaboration, or stewardship at the top of the list of how organizations actually behave. I wonder why…? …can you say “compensation and reward systems”?!?
My point here is that organizations are not going to get better and smarter simply by hiring new islands of knowledge. Organizations need to learn how to build better boats for traveling between islands, and this starts with getting people to want to build boats. By re-imagining how we recognize excellence, we can begin to see sharing, collaboration and stewardship as the driving traits of an organization.
If, and when, this happens, employees will be begging for the tools that facilitate those processes. The technology to do so will simply be an implementation tactic.
Organizations may come to find that they had the key talent in place all along…duh!